Lunes 18 de Diciembre de 2017

Instituto do Emprego e Formaçao ProfissionalJunta de Andalucia, Consejería de Empleo

Junta de Castilla y León, Consejería de Economía y EmpleoJunta de Extremadura, Consejería de Igualdad y EmpleoXunta de Galicia, Consellería de Traballo

Curso de venta de servicios y productos turísticos

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07/06/2010 Portugal
0 plazas disponibles. 15 plazas ocupadas.

Objetivos: Capacitar al alumno para vender servicios y productos turísticos en Portugal.

Destinatarios/as: Trabajadores desempleados españoles de las provincias de Zamora y Salamanca. Imprescindible Formación específica en Turismo y/o experiencia laboral en empresas del sector. Preferentemente: Diplomados en Turismo y/o Formación Profesional específica en Turismo.

Duración: 160 horas. El horario de la formación presencial será de 6 horas/día. La formación a distancia se realizara de forma libre. Las prácticas no laborales serán de 8 horas/día en jornada habitual de la empresa.

Fechas:

  • Inicio: 7 junio de 2010
  • Final: 2 de Julio
  • Formación Presencial en CFP Guarda: Del 7 al 25 de Junio
  • Formación a distancia: Durante el curso
  • Prácticas no laborales en empresas Portugal: Del 25 de junio al 2 de julio

Lugar de impartición:

  • Presencial: Centro de Formación Profesional de Guarda (Portugal).
  • Prácticas en empresas: Empresas en diferentes localidades de Portugal.

PROGRAMA:


  • MÓDULO 1. ACOGIDA - 5 horas - Introducción. Libre circulación de trabajadores. Mercado de trabajo. Encontrar trabajo en Portugal. Seguridad Social, Sanidad y Prestaciones por Desempleo. Impuestos. Empleo: Contratos de Trabajo. Alojamiento. Reconocimiento de titulaciones. Cultura. Asistencia legal. Teléfonos y direcciones útiles.
  • MÓDULO 2. IDIOMA - 25 horas - Portugués aplicado al mundo laboral, vocabulario técnico específico de turismo.

  • MÓDULO 3. VENTA DE SERVICIOS TURÍSTICOS Y VIAJES - 50 horas - concepto de distribución de servicios. Características diferenciales de la distribución turística fronteriza. Intermediarios turísticos. Procesos de distribución de los diferentes servicios y productos turísticos. Análisis de la distribución turística del mercado portugués. Los códigos de la prácticas de la AIHR 8 Asociación Internacional de Hoteles y restaurantes y de la FUAAV (Federación Universal de Agencias de Viajes). El marketing y la promoción de ventas en las entidades de distribución turística. Internet como canal de distribución. Presentación de ofertas.

  • MÓDULO 4. ORIENTACIÓN LABORAL - 10 horas -

  • MÓDULO 5. FORMACIÓN COMPLEMENTARIA ON LINE - 30 horas - Igualdad de oportunidades, sensibilización ambiental y prevención de riesgos laborales.

  • PRÁCTICAS PROFESIONALES NO LABORALES EN EMPRESA - 40 h. - Selección de información para la venta. Manejo de soportes manuales e informáticos para la información, reserva y venta (GDS, Internet..). Cálculo de tarifas.Desarrollo de acciones promocionales y de negociación en entidades de distribución turística. Aplicación de técnicas de negociación y de merchandising. Propuesta de acciones promociónales. Técnicas de comunicación y atención al cliente. Procesos administrativos internos en las agencias de viajes y otras entidades de distribución turística.


Selección:

  • 25 de mayo de 2010 - Hora: 12:00 horas

    • Salamanca - Centro de Formación Profesional ECyL. Calle Hilario Goyenechea 2-40 - Salamanca - Tfno. 923 - 21 67 09
    • Zamora - Oficinas de la Gerencia Provincial del Servicio Público de Empleo-Ecyl. Calle Doctor Flemig 6-8 - Zamora - Tfno. 980 - 52 15 82

DESCARGAS:

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